Support

Help with AirMouse.

Pairing, common problems, your purchase, and how to reach us.

Pair with a computer or iPad

1. Open AirMouse on your iPhone. It starts pairing when it opens, and the remote glows blue while it does.
2. On the computer or iPad, open Bluetooth settings: System Settings › Bluetooth on a Mac, Settings › Bluetooth & devices › Add device on Windows, Settings › Bluetooth on iPad.
3. Pick AirMouse and accept the pairing prompt on both devices.

To pair another device later, tap the status chip at the top left of AirMouse, then Pair a new device.

Common problems

AirMouse doesn’t show up on the computer

Keep AirMouse open on the iPhone and tap Pair a new device in the devices drawer. If the computer paired with this iPhone before, remove the old entry from its Bluetooth list and pair again.

Windows stops reconnecting after AirMouse restarts

Install the free AirMouse for Windows helper. It keeps the PC reconnecting to your iPhone on its own.

Android TV, Google TV or Fire TV won’t pair

These TVs don’t accept an iPhone as a mouse on their own. See AirMouse for TV.

The pointer drifts or shakes

In AirMouse, open Settings and turn on Steady pointer, or lower Speed. Switching the pointer to Static makes it move only while you hold the pad.

The remote can’t reach my thumb

Hold the strip at the top of the remote, then drag it up or down.

Your purchase

AirMouse is free for 7 days. After that, a one-time purchase keeps it working; there’s no subscription. If you’ve bought it before, on another device or before reinstalling, open Settings, tap Unlock (or Try free), then Restore purchase. Family Sharing is supported.

Refunds are handled by Apple at reportaproblem.apple.com.

Contact

Still stuck? Email honvly@gmail.com with your iPhone model, iOS version, and the device you’re pairing with.

Our privacy policy explains what AirMouse does with your data: nothing leaves your devices.